PRIVACY POLICY

Privacy Policy

Guiding Roots, LLC (Guiding Roots) values its users’ privacy. This Privacy Policy (“Policy”) will help you understand how we collect and use personal information from those who visit our website or make use of our online facilities and services, and what we will and will not do do with the information we collect. Our Policy has been designed and created to ensure those affiliated with Guiding Roots, LLC of our commitment and realization of our obligation not only to meet, but to exceed, most existing privacy standards.

We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. If at any point in time Guiding Roots, LLC decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether to permit the use of their information in this separate manner.

This Policy applies to Guiding Roots, LLC, and it governs any and all data collection and usage by us. Through the use of guidingrootsllc.org, you are therefore consenting to the data collection procedures expressed in this Policy.

This Privacy Policy outlines how Guiding Roots, LLC ("Guiding Roots," "we," "us," or "our") collects, uses, discloses, and protects the personal information of individuals who visit our website and interact with our social media accounts on Facebook and Instagram.

Information Collection

It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services. This website collects various types of information such as:

Voluntarily provided information which may include your name, email address, and phone number, billing and/or credit card information etc. which may be used when you purchase products and/or services and to deliver the services you have requested.

In addition, Guiding Roots, LLC may have the occasion to collect non-personal anonymous demographic information, such as age, gender, household income, political affiliation, race and religion, as well as the type of browser you are using, IP address, or type of operating system, which will assist us in providing and maintaining superior quality service.

Please rest assured that this site will only collect personal information that you knowingly and willingly provide to us by way of surveys, completed membership forms, and emails. It is the internet of this site to use personal information only for the purpose for which it was requested, and any additional uses specifically provided for on this Policy.

Use of Information Collected

Guiding Roots, LLC does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or names to any third parties.

Guiding Roots, LLC may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you form guidingrootsllc.org

Guiding Roots, LLC may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.

Guiding Roots, LLC uses various third-party social media features including but not limited to Facebook, Instagram and other interactive programs. These may collect your IP address and require cookies to work properly. These services are governed by the privacy policies of the providers and are not within Guiding Roots, LLC’s control.

We use the collected information to:
  • Respond to inquiries and provide customer support.
  • Send promotional materials, newsletters, and updates about our services.
  • Personalize user experience and improve our website and services.
  • Communicate with users about their accounts and transactions.
  • Comply with legal obligations.

Why We Collect Information and For How Long

We are collecting your data for several reasons:
To better understand your needs and provide you with the services you have requested;
to fulfill our legitimate interest in improving our services and products;
to send you promotional emails containing information we think you may like when we have your consent to do so;
to customize our website according to your online behavior and personal preferences.

The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy.

Disclosure of Information

Guiding Roots, LLC may not use or disclose the information provided by you except under the following circumstances:
  • As necessary to provide services or products you have ordered;
  • in other ways described in this Policy or to which you have otherwise consented;
  • in the aggregate with other information in such a way s that your identity cannot reasonably be determined;
  • as required by law, or in response to a subpoena or search warrant;
  • to outside auditors who have agreed to keep the information confidential;
  • As necessary to enforce the Terms of Service;
  • as necessary to maintain, safeguard and preserve all the rights and property of Guiding Roots, LLC.


Information Sharing

We may share personal information with third-party service providers to facilitate services such as website hosting, analytics, and marketing. We do not sell or rent personal information to third parties. We may also disclose personal information when required by law or to protect our rights and safety.

Non-Marketing Purposes

Guiding Roots, LLC greatly respects your privacy. We do maintain and reserve the right to contact you if needed for non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changing in Guiding Roots, LLC products and services). In certain circumstances, we may use our website, newspapers, or other public means to post a notice.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and collect information about usage patterns. Users can control cookies preferences through their browser settings.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such websites. We encourage users to review the privacy policies of third-party sites before providing any personal information.

Data Security

Guiding Roots, LLC takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (e.g. credit card information), that information is encrypted and transmitted tous in a secure manner. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the webpage.


While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure or modification of the user’s personal information under our control.

The company also uses Secure Socket Layer (SSL) for authentication and private communications to build users’ trust and confidence in the internet and website use by providing simple and secure access and communications of credit card and personal information.

We implement security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of data.

Children's Privacy

Guiding Roots, LLC’s website is not directed to, and does not knowingly collect personal identifiable information from, children under the age of thirteen (13). If it is determined that such information has been inadvertently collected on anyone under the age of thirteen(13), we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database, or in the alternative, that verifiable parental consent is obtained for the use and storage of such information. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.

Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify users of any material changes by posting the updated policy on our website. We encourage users to review this Privacy Policy regularly for any changes.

Contact Us

If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number or mailing address.

Email: info@guidingrootsllc.org
Telephone Number: 724-313-6555
Mailing Address:
Guiding Roots, LLC
P.O. Box 334
Loyalhanna, PA 15661



This Privacy Policy was last updated on 03/27/2024.

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